BOOK APPOINTMENT

need a referral?

Our vets are known for their specific areas of knowledge and we’re often asked to take on referrals from other clinics.

Referred by your vet?

Please ask your vet to complete the form below and send us any relevant notes and test results. We’ll then be in touch to arrange an appointment with you.

We’ve recently introduced fixed-prices for some of our common orthopaedic procedures giving you certainty of costs: most TPLO and patella surgery now costs £3950 including follow-up radiographs.

Our Referral form

Referred by your pet insurer?

If you are insured with MoreThan, Tesco, John Lewis, or M&S we will claim directly from your insurers (RSA group) as we are part of their “RSA Preferred Referral Network”. All we need is your policy number in advance of your visit and for you to pay any excess due to us.

We’ve made a name in the East Sussex area for our referral service.

Orthopaedics

Peter, one of our Clinical Directors, qualified in 1988 from Edinburgh University and worked in several small animal practices while developing an interest in orthopaedic surgery. In 1994, Peter passed the RCVS Certificate in Orthopaedic Surgery. Since then, he has provided a service for local practices to send their fractures and joint problem cases to be seen without having to travel too far. In 2015, Peter was recognised by the RCVS as an Advanced Practitioner in Small Animal Orthopaedics.

Laparoscopic Neutering

We are experienced with laparoscopic neutering and we have invested in state-of-the-art equipment at our surgery to carry out this procedure. We offer laparoscopic (“key-hole”) spays to our customers’ dogs and often take referrals from other local veterinary practices.

Dentistry

Lucy, also one of our Clinical Directors, passed the PgC Certificate in Small Animal Dentistry in 2021 and become an RCVS Advanced Practitioner in Small Animal Dentistry & Oral Surgery in 2022. Lucy is happy to accept dental referrals or advice enquiries.

Dermatology

This is provided by Charlie Walker, a local RCVS Advanced Practitioner in Dermatology with extensive knowledge and experience in all complicated skin problems.

Ultrasound

We’re fortunate to work with Andrew Denning, who is a RCVS recognised specialist in Veterinary Imaging. This means we’re able to offer a high-level ultrasound scanning service in Brighton and Hove, rather than patients travelling long distances to other referral centres. If travel is a problem, Andrew can also give remote referral advice regarding your pet’s radiographs.

Things to remember before arriving for your appointment.

  • Please do not feed your pet from 10pm the evening before surgery. You may be asked to feed a small meal at 7am on the day for puppies or kittens under 12 weeks old. It is also important that rabbits have access to food at all times.
  • Water is allowed up to the appointment.
  • Bring a few things to make your pet feel at home – for instance, their favourite food, a small toy or blanket – but please do not bring bulky beds.

Medical notes

Please check your vet has sent all relevant information, notes and X-rays to us in advance. Please bring any medication your pet is currently receiving.

Appointment times

If you can’t make an appointment, please let us know as soon as possible so we can free up that time for someone else.

Terms of business

We will provide an estimate of the likely costs involved. However, the final costs (particularly in complex cases) may only become apparent at the end of treatment. Usually, the initial treatment is estimated prior to surgery and a guide of what ongoing expense there may be over several weeks can be given. All accounts must be settled in full at the time of your pet’s discharge from the practice. We will, of course, be happy to complete your insurance forms for your reimbursement, if your pet is covered by medical insurance. If you would like us to claim directly from your insurers, this needs to be agreed by us in advance to allow time to speak to them. In addition, we charge a non-reclaimable fee of £31.50 for this service.

Referral practice information form

Please email us a full clinical history and any tests/reports or radiographs already done.

    Is this case likely to need surgery in the next 48 hours?

    Owner Details

    Pet Details

    Is the owner insured with MoreThan, Tesco, John Lewis, or M&S?

    If so, as we are an RSA Referral Network Partner, we will claim direct for their treatment once the excess is paid. Please provide the policy number below.

    Please confirm that you have sent the relevant history and a brief covering email to us at [email protected]?

    Please confirm if you have taken radiographs and have emailed them to us at [email protected]?

    Please confirm you have discussed the approximate costs of referral (please email us if you would like an estimate) with your client and that payment is required at the time, unless insurance cover has been preauthorised?


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    Please check you have also emailed any relevant notes and radiographs. We will then contact your client to set up an appointment or be in touch if we need more information.