members club

friends of the practice

Wilbury Members’ Club (WMC) is the next best thing to having your own personal vet. As friends of the practice, our members benefit from a first-class service – all annual vaccinations covered, parasite preventative treatments posted straight to your door, and so much more.

Wilbury’s new membership model delivers a more personal, empathetic service, complete transparency, and tech-enabled convenience. You save money too: everything included on the plan is heavily discounted.

Our membership costs £16 per month for cats and from £26 per month for dogs.

Special Members' Benefits

  • All annual vaccinations.
  • Premium flea & worm treatment automatically posted to your door.
  • All vaccinations and flea & wormers that are included on the plan are discounted for members.
  • Access to Pets App – a Wilbury communication platform.
  • In-app payments including Apple Pay.
  • Free routine/non-urgent nurse consultations.
  • Free insurance form processing for your reimbursement. (We do make a small charge for claims made directly to your insurers.)
  • Dedicated membership team to answer pet-related questions.
  • Online appointment booking so you can book a slot that suits you 24/7.
  • No unexpected bills for preventative treatments.

Additional Benefits of choosing Wilbury

  • Digital access to your medical records, radiographs & blood results.
  • Access to onsite laboratory machines and diagnostics for best-in-class medical care.
  • Access to brand new surgical theatres & dental suite with state-of-the-art equipment.
  • Access to advanced practitioners in orthopaedics and dentistry as well as a diplomat imaging specialist.
  • App & text reminders for routine treatments.
  • Free parking with disabled bay & access right outside.

How it works

Being proactive about caring for your pet’s health is one of the best ways to help them live a long and healthy life — but it’s not always easy to stay on top of check-ups and treatment. As a member of WMC, we'll remind you of treatment dates and you don't have to worry about unexpected routine care bills. We’ll simply message you via our app you whenever it’s time to pop in and see us. WMC spreads the cost of essential and preventative care into one fixed monthly fee, covering the treatments we know your pet will need. In order to start your member benefits we will need to see your pets first. This is often combined with a vaccination, etc but may be a chargeable consultation if not. For unexpected treatments that are not covered (such as injury or illness), we recommend pet insurance.

Our Promise

As a boutique family-run veterinary business, we’re committed to creating a practice like no other. We offer a tailored, more personal experience – exactly the kind of service we expect for our own pets. As a member of WMC, you’re helping to support a movement towards environmentally friendly veterinary care while also benefitting from state-of-the-art equipment and diagnostics in a pristine facility, run by a kind and empathetic team.

Become a member

We’ve done everything we can to make WMC an easy financial and emotional decision. We’d love to offer these benefits to all of our customers on top of our usual exceptional service. However, by keeping our membership small, we’re able to deliver an even more focused and attentive level of service for pet owners who value complete peace of mind.

For more information about joining Wilbury Members’ Club, please ask at reception or call 01273 737924 or Become a Member now.

There’s no joining fee and you can cancel at any time. If you want to cancel, just email us so we have that in writing and cancel your direct debit. We'll work out the difference between the normal costs of products & services you've received, minus your payments made and ask you for any difference.

Become a member